Lead times and prices
| Lead time | Production time | Price |
|---|---|---|
| Economy | 5 working days | -10% |
| Standard | 3 working days | Listed price |
| Express | Next working day | +20% |
| Overnight | By 13:00 Mon–Fri, ready next working morning (eligible items) | +40% |
| Same-day | By 09:00 Mon–Fri, eligible items only | +30% |
Production time starts once payment has cleared and your artwork is approved. Delivery is separate.
The five tiers
- Economy – about 5 working days, 10% less than the listed price.
- Standard – about 3 working days, at the listed price.
- Express – next working day, +20%.
- Overnight – approved, paid and print-ready by 1:00 PM (Mon–Fri), into that night's production, ready the next working morning. +40%, eligible items only.
- Same-day – eligible items ordered, paid and print-ready by 09:00 (Mon–Fri), +30%.
Same-day is priced high deliberately, because it disrupts the production schedule. Wherever possible, plan ahead and use Standard or Economy.
When the clock starts
All turnaround times count from the moment two things are true: payment has cleared, and artwork is approved. Placing an order, uploading a file or sending an EFT does not start the clock on its own.
- Card payments through Yoco confirm immediately.
- EFT payments start the clock only once the money reflects.
- Orders of R5,000 or more need the 65% deposit to have cleared.
- Artwork that needs correcting starts the clock once the corrected version is approved.
The 1:00 PM overnight cutoff
Overnight-eligible jobs that meet all the conditions by 1:00 PM, Monday to Friday, are scheduled into that night's run. Jobs that meet the conditions after 1:00 PM go into the next night's run. A job ready by 1:00 PM on Friday is ready on Monday morning.
Overnight is a priority attempt, not a guarantee. The product, the artwork, payment clearing and the volume of work on the night all play a part. If we see a job will not make it, we tell you. More in Understanding the 1 PM Cutoff and Which Products Are Overnight-Eligible.
Working days and public holidays
Working days are Monday to Friday, excluding South African public holidays. We do not produce or hand over orders on weekends or public holidays, and turnaround counts skip them. An Express order paid on a Friday is ready on Monday; around a long weekend, allow for the extra days. See Weekend and Public Holiday Orders.
Production vs collection vs delivery
Turnaround is production time at our Rivonia shop. Collection is possible during trading hours (8:30 AM – 5:00 PM, Mon–Fri) once we confirm the job is ready. Courier delivery is quoted separately and adds transit time after production. See Delivery and Collection.
